FREQUENTLY ASKED QUESTIONS
Our curated gift boxes will arrive beautifully presented with all of the items listed. However, the items may be arranged slightly different in order to fit perfectly in the box.
Yes! You may use our Create Your Own feature to completely customize your perfect gift box.
Our most popular size to gift is 6 months. We advise to be mindful of the weather where baby lives and what age they will be at that time and adjust sizing accordingly.
A complimentary card is included with each curated gift box with your own personal message that you can provide us at checkout. If you would like to write your own message we will include a blank card for you to write your own personal message.
The size of our keepsake box is 12.5" (l) x 9.75" (w) x 4.25" (h)
We offer free Economy Shipping (5-8 business days) on orders over $100! Shipping discount will be automatically applied at checkout.
Our typical processing time is 1-2 business days. But please allow up to five business days processing time before your order is shipped.
Once shipped, Standard Shipping takes 2-5 business days to arrive.
Yes. Expedited orders include UPS 2nd Day Air and UPS Next Day Air.
Expedited orders placed before 12pm PST M-F will ship the same day. Expedited orders placed after 12pm PST will ship the next business day.
We will send your beautiful thoughtful gift to whomever you choose (or to you to gift in person), just make sure you put the correct shipping address on the checkout page.
We can ship as many gift boxes as you'd like, but please make separate purchases for each different address. Multiple boxes going to the same address can be made in one transaction.
Yes you absolutely can. Once your order is shipped you will receive a shipping confirmation via email.
We ship to any residential or business address in the United States!
Yes, absolutely. Please place your order via email at email@example.com and to make pickup arrangements. Let us know which gift box you would like, what size (if applicable), ribbon color, and card design. We will then send you a Shopify link for secure credit card payment. Payment must be made prior to pickup.
Due to the nature of our products, all Peanut & Posie orders are final and are not eligible for return, refund or exchange.
We understand things happen, so if your item arrived damaged, defective, or you received the wrong item, please contact us so that we can evaluate the issue and make it right. Please send us an email at firstname.lastname@example.org.
Since we are sending gifts directly to the recipient the majority of the time, we never include receipts or packing slips in the package. You will receive an e-mail confirmation after making your purchase which will serve as your receipt.
We'd love to help and answer any questions you may have! Send us an email at email@example.com and we will get back to you as soon as possible!